FAQ & Help


Can I create accounts for my employees?

Yes. You can invite up to five staff members in the admin dashboard.

Catalog and Products

Can I import my products?

Yes. You can import products in bulk using our product data CSV file.


Can I import my customer list?

Yes. You can import customers using our customer import template CSV file.

iPad App

Do I need an internet connection to a catalog?

No. Once you've downloaded the catalog you can view products offline.

Is the iPad app free?

Yes. You can download the Fieldfolio iPad app from the Apple App Store.


Can I cancel my plan anytime?

Yes. You can upgrade and downgrade your subscription at anytime in the admin dashboard.

Do you offer annual pricing discounts?

No. You can signup to Fieldfolio on an month-by-month basis only.